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- No parties or events
- Check-in: 3:00 PM - 9:00 PM
- Checkout: 11:00 AM
- No smoking
FREEQUENTLY ASKED QESTIONS
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How does the booking system work through our company?
Our valued website visitors can select their preferred hotel from the seven luxury properties featured on our website, choose their desired booking type (room only, bed and breakfast, or all-inclusive), and specify their travel dates and number of guests. Based on these details, we provide the best available offers, complete with transparent pricing and comprehensive inclusions.
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Why booking through our website?
Guests choose to book through our website because we guarantee the best room rates combined with exclusive value-added benefits. These include, but are not limited to, private round-trip airport transfers from Dubai DXB for all guests, VIP concierge services to ensure seamless check-in, and a range of complimentary privileges designed to elevate your stay.
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What are the full benefits of booking through us?
Our benefits include:
Private round-trip airport transfers from Dubai DXB for all members and guests VIP concierge service to assist with seamless check-in and personalised arrangements LLVC wristbands providing access to partner hotels and facilities, including Habtoor Grand, The Mirage at Habtoor Polo, The Royal Villas at Habtoor Polo, Hilton Al Habtoor City, V Hotel, Habtoor Palace, and Metropolitan Access to 35 luxury restaurants and bars under the All-Inclusive plan 25% discount on food and beverages, including alcohol, at partner restaurants for Room-Only or Bed & Breakfast plans
Access to the Horizon Infinity Pool at Habtoor Grand, with a 40% discount on food and beverages
For room-only or room with breakfast bookings, you receive a 25% discount on food and alcoholic beverages.
Preferential rates on water sports activities (as per attached details)
Access to Kids Club facilities
LA Perle show tickets
Desert safari and cruise tickets Dubai beach access tickets
Access to the Polo Academy
Note: Horizon Infinity Pool access conditions:
Weekdays (Mon–Thu): Minimum spend of 100 AED per person (includes pool access and a towel – amount deductible from food & beverage) Once this amount is reached, a 40% discount applies to the total bill
Weekends (Fri–Sun): Minimum spend of 150 AED per person, same conditions as weekdays
For room-only or room with breakfast bookings, you receive a 25% discount on food and alcoholic beverages.